FAQ
What material are your cups and shakers made from?
All Skycorps drinkware is crafted from food-grade 18/8 stainless steel (304 grade), containing 18% chromium and 8% nickel. It is BPA-free, non-toxic, and fully compliant with international food contact safety standards.
Will the steel affect the taste of my drink?
No. High-grade 304 stainless steel is chemically inert, so it imparts no metallic taste. Many sommeliers and bartenders actually prefer steel vessels for blind tastings precisely because of this neutrality.
What is the difference between etching and reverse etching?
Etching removes material from the steel surface to create recessed patterns—the design sits below the surface, creating a tactile, shadow-depth effect. Reverse etching (also called relief etching) protects the design area while removing the surrounding surface, so the pattern stands above the background. Together, they create the signature interplay of light and shadow across our Baroque collection.
Are your cups and shakers double-walled?
Our wine cups feature double-wall vacuum insulation, keeping cold drinks cold for up to 6 hours and warm drinks warm for up to 4 hours. Cocktail shakers are single-wall by design—this allows you to feel the temperature drop during shaking, which is an important cue for proper dilution.
Is the pizza oven difficult to assemble?
Not at all. Our pizza oven is designed with home users in mind—setup takes just a few minutes and requires no professional tools. Every unit comes with a clear, step-by-step instruction guide so you can go from unboxing to your first cook as quickly as possible.
How long will it take to receive my order?
Orders are typically delivered within 3–7 business days from the date of shipment. Delivery times may vary slightly depending on your location. Once your order ships, you will receive a tracking number so you can follow your package every step of the way.
What if I'm not satisfied with my purchase?
We stand behind everything we make. If for any reason you're not completely happy with your order, we offer a 30-day return policy. Items must be in their original, unused condition and returned in original packaging. To begin a return, simply reach out to our support team and we'll guide you through the process.
How can I get in touch with customer support?
We're always happy to help. You can reach us through the Contact Us page on our website, or email us directly at service@cyberskycorps.com. We aim to respond to every inquiry within 24 hours, Monday through Friday.
